Make sure your AI gives the right answer.

Accurai helps small businesses test, improve, and monitor AI chatbots, assistants, and agents so customers receive reliable answers and business workflows stay under control.

Founding audits from $299 · results in 3–7 business days · no chatbot required

app.accurai.ca / ai-accuracy-report
Live AI TestNorthside HVAC
Score /100
Tap a customer question to test
AI Accuracy Score
Sample — Northside HVAC
Audited
0of 100
Good, with fixes

5 issues found across pricing, service area, and escalation.

Accuracy92%
Brand tone95%
Completeness78%
Consistency74%
Escalation61%

Practical AI quality control — not vague AI consulting

Answer accuracy testingKnowledge-base readinessAgent permissions & workflow safetyMonthly AI monitoring

Two connected tracks.

Accuracy for what your AI says. Safety for what your AI agents can do.

Track 1 · Answer accuracy

Make sure your AI gives the right answer.

Test, clean, and monitor chatbots and assistants so customers get accurate, supported answers.

  • Test chatbots & assistants with real customer questions
  • Score accuracy, completeness, consistency, tone & escalation
  • Clean the knowledge base behind the answers
  • Monitor monthly so quality does not drift
Explore answer accuracy
Track 2 · Agentic AI safety

If your AI agent can act, give it the right limits.

Review what your AI agents can access and do — before they send, change, or trigger anything.

  • Map what your agent can access and do
  • Find prompt-injection and data-exposure risk
  • Add human approval gates for risky actions
  • Set logging, rollback, and escalation rules
Explore agent safety
Why Accurai

We help make your business AI trustworthy.

AI is easy to buy and hard to trust. We give small business owners a clear answer to one question: can customers rely on what our AI is saying?

Test before customers do

We fire realistic customer questions at your AI and score every answer for accuracy, completeness, and risk.

Clean the source of truth

Messy FAQs and policies create wrong answers. We organize your information so the AI has something reliable to draw from.

Monitor for drift

Prices, services, and models change. Monthly monitoring keeps your AI accurate long after launch.

What we score

Six dimensions on every answer.

Every answer, measured.

We do not just say "the AI is good." Each response is scored with evidence — the question, the answer, the issue, and the fix.

AccuracyIs the answer factually correct based on approved business information?
CompletenessDoes the answer include enough detail?
ConsistencyDoes it match the website and policies?
SafetyDoes it avoid risky advice or unsupported claims?
EscalationDoes it hand off when needed?
Brand ToneDoes it sound professional and on-brand?
0
Customer-style questions per audit — from 75 to 100.
$0
Founding-client audit. Limited spots at this price.
Before & after

See the difference an audit makes.

The same customer question — answered by an untested AI, then after Accurai fixes the source of truth. Drag to compare.

After Accurai
Customer asks: "Do you offer emergency service on weekends?"
"Our emergency service runs weekdays, 7am–7pm. For weekend issues you can book the first available slot online, or leave a callback request and we'll reach out first thing."
Accurate, complete, and offers a clear next step
Before Accurai
Customer asks: "Do you offer emergency service on weekends?"
"Yes — we offer 24/7 emergency service every day, including weekends and holidays."
Wrong: your site lists weekday hours only — this over-promises and risks a bad review
How it works

A simple process for more accurate AI.

Step 01 · Test

Test like a real customer.

We build a 75–100 question bank from the things your customers actually ask, then run them through your chatbot, receptionist, or assistant.

See the full process
Do you serve Burlington?
Yes — Burlington is in our service area, along with Oakville and Mississauga.
What are your weekend hours?
We run weekdays 7am–7pm; weekend requests go to next-available booking.
Step 02 · Score

Score every answer with evidence.

Each response gets graded across six dimensions and rolled into one AI Accuracy Score, with examples of every weak or risky answer.

Accuracy92%
Completeness78%
Consistency74%
Escalation61%
Step 03 · Monitor

Keep it accurate over time.

Your business changes. Monthly monitoring retests your AI, tracks the score trend, and flags new issues before customers find them.

Trend
Monthly score tracking shows whether your AI is improving or drifting.
Month 172
Month 284
Month 393
Pricing

Simple, practical pricing.

Start with a focused audit. Founding-client pricing is limited and changes as the service matures.

Most popular

AI Answer Accuracy Audit

For businesses with a live AI tool
$299 one-time
  • 75–100 customer-style test questions
  • AI Accuracy Score across 6 dimensions
  • Issue summary with examples
  • Prioritized improvement plan
  • Next-step recommendations
Book an Audit

Agentic AI Safety

For agents that take action
From $499
  • Agent permissions & tool-access map
  • Prompt-injection & data-exposure review
  • Human approval gates for risky actions
  • Logging, rollback & escalation rules
  • Readiness check or full safety audit
View details

Monthly Monitoring

Ongoing quality control
$300/mo
  • Monthly retesting & score tracking
  • Accuracy trend reporting
  • New & recurring issue logs
  • Knowledge-base update recommendations
  • Optional monthly review call
View details

Need the full breakdown? See all packages →

What an audit surfaces

Real issues, caught before customers find them.

Illustrative examples of the kinds of problems an Accurai audit flags. Your own findings appear in your scored report.

Critical

The bot told a customer we offer 24/7 emergency service — our site clearly says weekday hours only."

Over-promise caughtHome services audit
High

When asked to speak to a person, the assistant gave no phone number, booking link, or callback path."

Escalation gapHVAC chatbot QA
Medium

The pricing answer was correct but never mentioned the current seasonal promotion or how to book."

Incomplete answerService pricing test
High

The tutoring bot quoted a class schedule that had changed two terms ago."

Outdated infoEducation audit
Critical

A property assistant made an unsupported neighborhood claim the team would never put in writing."

Unsupported claimReal estate audit
Medium

Two answers to the same question disagreed — one said weekends, the other weekdays only."

InconsistencyConsistency test

Not ready for an audit? Start free.

Grab the AI Chatbot QA Checklist and our 75-question starter test bank, and pressure-test your AI today — no sign-up.

FAQ

Common questions.

Accurai tests, improves, and monitors AI chatbots and assistants so small businesses can reduce wrong, outdated, or risky answers.

Accurai can advise on tools and help prepare content, but the core focus is accuracy, readiness, QA testing, and monitoring. We can also work with your existing chatbot vendor or agency.

It is a focused test of your AI system using realistic customer-style questions. We score the responses and provide a report showing what is accurate, what is weak, and what should be fixed.

Agentic AI refers to AI systems that do more than answer questions. They can use tools, access systems, update records, send messages, trigger workflows, or make recommendations that lead to action.

Accurai is not a full cybersecurity firm. The Agentic AI Safety Audit is a practical readiness review focused on AI agent permissions, workflow actions, prompt-injection exposure, data handling, human approval, and logging.

See all questions