FAQ

Questions, answered.

Common questions about AI chatbot testing, readiness, knowledge-base cleanup, and monitoring.

Accurai tests, improves, and monitors AI chatbots and assistants so small businesses can reduce wrong, outdated, or risky answers.

Accurai can advise on tools and help prepare content, but the core focus is accuracy, readiness, QA testing, and monitoring. We can also work with your existing chatbot vendor or agency.

It is a focused test of your AI system using realistic customer-style questions. We score the responses and provide a report showing what is accurate, what is weak, and what should be fixed.

Agentic AI refers to AI systems that do more than answer questions. They can use tools, access systems, update records, send messages, trigger workflows, or make recommendations that lead to action.

Accurai is not a full cybersecurity firm. The Agentic AI Safety Audit is a practical readiness review focused on AI agent permissions, workflow actions, prompt-injection exposure, data handling, human approval, and logging.

No. Accurai provides point-in-time testing, findings, and recommendations. The client remains responsible for final approval, implementation, and ongoing governance.

Yes — especially if your AI can send emails, update CRM records, access documents, book appointments, or trigger automations.

No. If you do not have a chatbot yet, Accurai can review your readiness and help organize the information you would need before launching one.

Website chatbots, AI receptionists, customer-support assistants, FAQ bots, lead-intake assistants, and other customer-facing AI tools.

At launch, Accurai focuses on home services, private education and tutoring, and selected real estate or property service businesses.

At launch, Accurai prefers to work with approved business information, public website content, FAQs, and non-sensitive test scenarios. Sensitive customer or regulated data requires a clearly defined scope and data-handling agreement.

Yes. Monthly AI Monitoring includes retesting, score tracking, issue logs, and recommendations as your business information changes.

A basic audit can usually be completed within 3-7 business days after the required information is received.

Founding-client audits start at $299-$499. Cleanup, QA testing, and monitoring are priced based on scope.

Still have a question?

Book an AI Answer Accuracy Audit or ask for a sample report — we will recommend the right next step.