A simple process for making AI more accurate.
Accurai uses practical testing, scoring, and reporting to help small businesses understand and improve AI answer quality.
Discover
We learn how your business uses AI, what customers ask, and which answers matter most.
Collect
We review public website content, FAQs, service details, policies, and approved customer-facing information.
Test
We create realistic customer-style questions and test your AI chatbot, assistant, or receptionist.
Score
We score responses for accuracy, completeness, consistency, escalation, tone, and risk.
Report
You receive a clear report showing what worked, what failed, and what should be fixed first.
Improve
If needed, Accurai can help clean your knowledge base or retest after changes.
Monitor
For ongoing clients, we retest monthly and track whether AI answer quality is improving or drifting.
Six dimensions on every answer.
Accuracy
Is the answer factually correct based on approved business information?
Completeness
Does the answer include enough detail?
Consistency
Does it match the website and policies?
Safety
Does it avoid risky advice or unsupported claims?
Escalation
Does it hand off when needed?
Brand Tone
Does it sound professional and on-brand?
Ready to see how your AI performs?
Book an AI Answer Accuracy Audit and get a clear score, issue list, and improvement plan.